Parcel booked ******** for collection ********, today is ******** and it is still here...

GetHuman-raypro's customer service issue with Hermes.com from February 2019

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The issue in GetHuman-raypro's own words
Parcel booked ******** for collection ********, today is ******** and it is still here awaiting collection. Due for delivery tomorrow through shutl, tracking number **************** .*Please don't try 'we tried but there was no one in....' as either my wife or I have been at home at least from **** to **** each day.*This is an item sold on ebay for which I am going to be accused of late delivery because of hermes.*Needs action NOW*regards*Ray Prowse (ebay raypro**)
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Hermes.com

Customer service issue
Reported by GetHuman-raypro
Feb 15th, 2019 - 8 mons ago
I have an issue with Hermes.com too
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Seen by 7 customers so far
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GetHuman-raypro started working on this issue
Feb 15th 12:29pm