Notified that I'd had a parcel delivered and image of customer signature shown in separ...

GetHuman-pjhuby's customer service issue with Hermes.com from February 2019

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The issue in GetHuman-pjhuby's own words
Notified that I'd had a parcel delivered and image of customer signature shown in separate notification. I didn't receive the parcel and it wasn't my signature. Complained...told to take up issue with my vendor...NO ! It's not MY issue. Gave bad review of Hermes on Trustpilot. Hermes asked me to write to T*****@***.com.**Email was eventually returned as undeliverable, so wrote another BAD review on Trustpilot and will continue to write BAD reviews on Trustpilot until Hermes' rating is displayed accurately. Apparently everyone in our village is having issues with Hermes. My current issue is....WHERE'S MY PARCEL ??
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Hermes.com

Customer service issue
Reported by GetHuman-pjhuby
Feb 6th, 2019 - 4 mons ago
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GetHuman-pjhuby started working on this issue
Feb 6th 11:08am