Parcel not delivered waiting since Wednesday

GetHuman2097931's customer service issue with Hermes.com from February 2019

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The issue in GetHuman2097931's own words
The problem: Parcel not delivered waiting since Wednesday
GetHuman2097931 did not yet indicate what Hermes.com should do to make this right.
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Hermes.com

Customer service issue
Reported by GetHuman2097931
Feb 2nd, 2019 - 4 mons ago
I have an issue with Hermes.com too
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Seen by 1 customer so far
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Timeline
GetHuman2097931 started working on this issue
Feb 2nd 10:14am