Hi this is the second time I have emailed you about this. Had no reply even though it was a week ago since my last email. **This parcel has still not been delivered. It says left in a safe place but there is no safe place to leave anything here. **I have spoken to the delivery lady and she says she has checked on your system and it says that the parcel was last scanned in a depot and not at an address, and no photo was taken either. *I have contacted the sender and he will not help as he says as far as he is concerned it has been delivered.**IT HAS NOT BEEN DELIVERED!!!!!!!!!!!
GetHuman-davehul did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-davehul fixed the problem
We are waiting for GetHuman-davehul to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.