Hi this is the second time I have emailed you about this. Had no reply even though it w...

GetHuman-davehul's customer service issue with Hermes.com from January 2019

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The issue in GetHuman-davehul's own words
Hi this is the second time I have emailed you about this. Had no reply even though it was a week ago since my last email. **This parcel has still not been delivered. It says left in a safe place but there is no safe place to leave anything here. **I have spoken to the delivery lady and she says she has checked on your system and it says that the parcel was last scanned in a depot and not at an address, and no photo was taken either. *I have contacted the sender and he will not help as he says as far as he is concerned it has been delivered.**IT HAS NOT BEEN DELIVERED!!!!!!!!!!!
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Hermes.com

Customer service issue
Reported by GetHuman-davehul
Jan 16th, 2019 - 9 mons ago
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Timeline
GetHuman-davehul started working on this issue
Jan 16th 11:33am
GetHuman-davehul indicated the issue is not fixed yet.
Jan 17th 11:58am