Hello, I am at home waiting for a parcel to be delivered. I have just received a text t...

GetHuman-sapheacs's customer service issue with Hermes.com from January 2019

2 views
 | 
2138 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman-sapheacs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sapheacs's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sapheacs may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sapheacs's own words
Hello, I am at home waiting for a parcel to be delivered. I have just received a text to say that the parcel was delivered * mins ago and no signature was required. I have checked the postal address and this is correct. I have used hermes and ordered from the sender many times and never had a problem. It has not been left in a safe place or delivered to my address. No delivery was attempted and no card was left. Where is my parcel? The tracking number is *****************
GetHuman-sapheacs did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-sapheacs fixed the problem
We are waiting for GetHuman-sapheacs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sapheacs fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-sapheacs
Jan 16th, 2019 - 9 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2138 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sapheacs started working on this issue
Jan 16th 10:12am