Good morning,*There has been a miss delivery of an urgent item.*I have tried to phone w...

GetHuman-mrlgoodw's customer service issue with Hermes.com from January 2019

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The issue in GetHuman-mrlgoodw's own words
Good morning,*There has been a miss delivery of an urgent item.*I have tried to phone without success.**The item has SUPPOSEDLY been delivered and a squiggle has been used to establish delivery which is ineligible and for all I know could have been squiggled by the driver.**Please phone me on ***** **** *****Where it has supposedly been delivered is a building site. Nobody lives there as house has been demolished .*Seller was sent specific delivery instructions, which he confirmed via messaging, he obviously has made a mistake.**He is now trying to retract what he “forgot”, that he has confirmed in writing.**The item is perishable.**Item tracking number is********************I am on holiday at a caravan park in Kinmel Bay.**The address is caravan ***, Golden Sands Holiday Park, Kinmel Bay, LL** *NA**I expect to be out at hospital today, but the item can be left on a chair by the rear door, also the reception is open till *.**pm
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Hermes.com

Customer service issue
Reported by GetHuman-mrlgoodw
Jan 16th, 2019 - 9 mons ago
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GetHuman-mrlgoodw started working on this issue
Jan 16th 9:51am