Before contacting them, items GetHuman-julitape may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-julitape's own words
Hi,*My barcode is *****************Ive ordered a parcel to be delivered by Hermes I’ve received a text yesterday stating that it will be delivered however I did not receive it. When I logged into Hermes it said that I need to contact you directly as my parcel couldn’t be delivered to my choices address. I needed the parcel yesterday as I paid for next day delivery. How can I now receive my parcel I’ve tried to change the delivery options via your website it said that I can not. Thanks
GetHuman-julitape did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-julitape fixed the problem
We are waiting for GetHuman-julitape to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.