E mail states parcel delivered a *.** this morning. I was at home and no one knocked or...

GetHuman1961012's customer service issue with Hermes.com from January 2019

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The issue in GetHuman1961012's own words
E mail states parcel delivered a *.** this morning. I was at home and no one knocked or rang bell. Did not hear anyone outside. I was waiting for delivery and * people at home. Went on site which stated parcel left in porch. I do not have an enclosed porch and my door is a few feet from the pavement. No picture left. Item either not delivered to correct address or left in a position that would be open to theft.
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Hermes.com

Customer service issue
Reported by GetHuman1961012
Jan 14th, 2019 - 9 mons ago
I have an issue with Hermes.com too
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Timeline
GetHuman1961012 started working on this issue
Jan 14th 1:57pm