Hello,*I send an item using Ebay shutl via hermes on ********.*The buyer has said that...

GetHuman-jameslto's customer service issue with Hermes.com from January 2019

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Hello,*I send an item using Ebay shutl via hermes on ********.*The buyer has said that the item has not arrived yet.*On the tracking info it says Hermes is still waiting to receive the parcel. There is also an international tracking number on the ebay page next to the item which I don't understand as it is a UK address. *This is the first tracking number:******************There is also this tracking number:* UPAAC****************Thanks for your help*James
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Hermes.com

Customer service issue
Reported by GetHuman-jameslto
Jan 13th, 2019 - 9 mons ago
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GetHuman-jameslto started working on this issue
Jan 13th 12:55pm