A parcel was 'delivered' to me when I was on holiday. Reference ********. There is no...

GetHuman-kerryemb's customer service issue with Hermes.com from January 2019

7 views
 | 
1802 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman-kerryemb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kerryemb's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kerryemb may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kerryemb's own words
A parcel was 'delivered' to me when I was on holiday. Reference ********. There is no date on the card but your driver thought the best course of action would be to leave it in our recycling bin. Whilst I was on holiday the recycling got taken. Please advise me on how I go about obtaining a replacement from you. Thanks, Kerry
GetHuman-kerryemb did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-kerryemb fixed the problem
We are waiting for GetHuman-kerryemb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-kerryemb fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-kerryemb
Jan 1st, 2019 - 3 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 7 customers so far
Similar issue to 1802 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kerryemb started working on this issue
Jan 1st 2:48pm