Before contacting them, items GetHuman1783289 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1783289's own words
Good morning, I am waiting for a parcel that was meant to be delivered on the **th dec ref ***************. I have spoken to my courier who said that it was given to a contractor to be delivered in sat. She advised me to contact you. This gift is required for Christmas. *Kind regards julie
GetHuman1783289 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1783289 fixed the problem
We are waiting for GetHuman1783289 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.