I am waiting for parcel with tracking **************** . You have the parcel but since...

GetHuman1770311's customer service issue with Hermes.com from December 2018

1317 similar
0 following
Help with my Hermes.com issue
First: share to improve GetHuman1770311's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1770311's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1770311 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1770311's own words
I am waiting for parcel with tracking **************** . You have the parcel but since ** *** there is no further tracking information. I expected this to be delivered on ** *** as paid for next day delivery be it was paid for on ** *** . It’s so frustrating when I can’t speak to anybody . Please reply to *****@***.com . Thanks
GetHuman1770311 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1770311 fixed the problem
We are waiting for GetHuman1770311 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1770311 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1770311
Dec 16th, 2018 - 6 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 7 customers so far
Similar issue to 1317 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1770311 started working on this issue
Dec 16th, 2018 11:56am