Before contacting them, items GetHuman1688929 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1688929's own words
My parcel has not been able to be delivered I’m not sure why. As there is a concierge at my apartments and have still had several attempts of delivery. Today was the final one and looks like it’s still not been made can you help me get it somewhere else? Or is there somewhere I can pick it up from. It’s a gift that needs to be here for the weekend. Melissa Brown *** Michigan Apartments M** *HA
By arranging it to be re delivered to my work or letting me pick it up from a local place? Or actually delivering it to my Apartments and leaving with concierge.
I have an issue with Hermes.com too
How GetHuman1688929 fixed the problem
We are waiting for GetHuman1688929 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.