My parcel has not been able to be delivered I’m not sure why. As there is a concierge a...

GetHuman1688929's customer service issue with Hermes.com from December 2018

8 views
 | 
980 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman1688929's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1688929's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1688929 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1688929's own words
My parcel has not been able to be delivered I’m not sure why. As there is a concierge at my apartments and have still had several attempts of delivery. Today was the final one and looks like it’s still not been made can you help me get it somewhere else? Or is there somewhere I can pick it up from. It’s a gift that needs to be here for the weekend. Melissa Brown *** Michigan Apartments M** *HA
By arranging it to be re delivered to my work or letting me pick it up from a local place? Or actually delivering it to my Apartments and leaving with concierge.
I have an issue with Hermes.com too
How GetHuman1688929 fixed the problem
We are waiting for GetHuman1688929 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1688929 fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman1688929
Dec 4th, 2018 - 2 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 8 customers so far
Similar issue to 980 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1688929 started working on this issue
Dec 4th, 2018 6:16pm