you have been asked to collect a parcel to be returned to amazon. this has been ready w...

GetHuman1686813's customer service issue with Hermes.com from December 2018

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The issue in GetHuman1686813's own words
you have been asked to collect a parcel to be returned to amazon. this has been ready waiting since **th November. I have had to print new label because you never collected. I have rung amazon numerous times and they assure me that hermes will collect but when? this new label will expire if you don't collect.I have also spoken to you on chat and been assured you will collect but when? just fed up now of you messing me about. I need this parcel collecting.I have spent days waiting in for your collection. this is very bad business. I hope I can receive a definite answer*TRACKING NUMBER ****************
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Hermes.com

Customer service issue
Reported by GetHuman1686813
Dec 4th, 2018 - a mon ago
I have an issue with Hermes.com too
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Seen by 5 customers so far
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Timeline
GetHuman1686813 started working on this issue
Dec 4th, 2018 1:35pm