Before contacting them, items GetHuman-smithga may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-smithga's own words
This is the *rd time I have queried this with no response. I have contacted you local depot very rude and totally did not want to know it was well we can’t help you!!!!!! I have had a card put through my door saying my parcel is at number * but it is not there the card number is ******** left on the **th November. Please advise me who the parcel was from and where it is. I will take this further if I have to apauling customer service Gail smith
GetHuman-smithga did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-smithga fixed the problem
We are waiting for GetHuman-smithga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.