We had a parcel delivered yesterday, firstly we had email to say it had been delivered...

GetHuman-jopenk's customer service issue with Hermes.com from December 2018

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The issue in GetHuman-jopenk's own words
We had a parcel delivered yesterday, firstly we had email to say it had been delivered at *.** am but didn't. Then had a slip through the door which made no sense then was told it would be delivered between *-* pm. when we arrived home no slip not parcel. just gone to put rubbish in the bin and found the parcel between the bins and it has been raining all night! If we had known i.e had a slip it wouldn't have been out all night. Not that impressed, daughter currently check items that they are ok and nor damaged.
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Customer service issue
Reported by GetHuman-jopenk
Dec 2nd, 2018 - 6 mons ago
I have an issue with Hermes.com too
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GetHuman-jopenk started working on this issue
Dec 2nd, 2018 10:07am