Right I’ve paid for next day delivery on Wednesday you tried posting it yesterday and I...

GetHuman-jameslaz's customer service issue with Hermes.com from November 2018

2 views
 | 
878 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman-jameslaz's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-jameslaz got the right customer help using our suggestion.
Before contacting them, items GetHuman-jameslaz may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jameslaz's own words
Right I’ve paid for next day delivery on Wednesday you tried posting it yesterday and I missed it so you said you’d try again today but I changed my neighbor preference so that you can leave it with them and I get a text saying you’ll try again next working day this is completely in called for as I’ve paid for delivery and put w preference but still your stuff can’t deliver my parcel I want the parcel today as it said they’ll post it between * and * today but attempted earlier I want this parcel today at the delivery time your company told me it would be before this goes further I’ve not paid delivery for you not to deliver it when you say you will!!!
GetHuman-jameslaz did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-jameslaz fixed the problem
We are waiting for GetHuman-jameslaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jameslaz fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-jameslaz
Nov 30th, 2018 - 6 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 2 customers so far
Similar issue to 878 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jameslaz started working on this issue
Nov 30th, 2018 3:36pm