I placed an order with Amazon for next day delivery details below.*No delivery attempt...

GetHuman1644215's customer service issue with Hermes.com from November 2018

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The issue in GetHuman1644215's own words
I placed an order with Amazon for next day delivery details below.*No delivery attempt was made no card was left the tracking changed to return to sender request which I did not make .*The address is a new build so there may be problems locating it but no contact has been made from Hermes by phone or email.*Amazon say they cannot do anything about your delivery please contact me to discuss future delivery attempts*Peter**Parcel Tracking******************Date Time Status*********** **:** Return to sender requested*********** **:** Due to be delivered today*********** **:** On its way to the courier*********** **:** Delivery attempt made, allow **h on ********************* **:** Due to be delivered today*********** **:** At the customers local depot*********** **:** At the national sorting hub*********** **:** Order placed
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Hermes.com

Customer service issue
Reported by GetHuman1644215
Nov 28th, 2018 - 9 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman1644215 started working on this issue
Nov 28th, 2018 11:49am