Before contacting them, items GetHuman1609251 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1609251's own words
Hi, I received * emails from you on Tuesday **th November, advising that a delivery was on its way. The last e-mail stated it had been delivered and signed for. I didn't receive any items and I wasn't expecting anything to be delivered by Hermes either. The parcel tracking number is: ******************Can you please advise: **Which company used your service?*Where it was delivered to?*Who signed for it?**Thank you for your assistance
GetHuman1609251 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1609251 fixed the problem
We are waiting for GetHuman1609251 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.