We ordered *x vonhaus oil filled radiators with Amazon. We was expected delivery today...

GetHuman1471587's customer service issue with Hermes.com from November 2018

570 similar
0 following
Help with my Hermes.com issue
First: share to improve GetHuman1471587's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1471587's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1471587 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1471587's own words
We ordered *x vonhaus oil filled radiators with Amazon. We was expected delivery today but received an email last night at **** saying we needed to arrange a delivery with the carrier. I put in your website our tracking number which then came up saying that our delivery was too big and will be with us in ** hours. We are open today until **** and tomorrow until ****. We are then not open until Tuesday at ****. Is this going to be a problem with our delivery and do you roughly know when our delivery will be? Our tracking number is *****************
GetHuman1471587 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1471587 fixed the problem
We are waiting for GetHuman1471587 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1471587 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1471587
Nov 2nd, 2018 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 3 customers so far
Similar issue to 570 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1471587 started working on this issue
Nov 2nd 4:34pm