We ordered *x vonhaus oil filled radiators with Amazon. We was expected delivery today...

GetHuman1471587's customer service issue with Hermes.com from November 2018

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The issue in GetHuman1471587's own words
We ordered *x vonhaus oil filled radiators with Amazon. We was expected delivery today but received an email last night at **** saying we needed to arrange a delivery with the carrier. I put in your website our tracking number which then came up saying that our delivery was too big and will be with us in ** hours. We are open today until **** and tomorrow until ****. We are then not open until Tuesday at ****. Is this going to be a problem with our delivery and do you roughly know when our delivery will be? Our tracking number is *****************
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Hermes.com

Customer service issue
Reported by GetHuman1471587
Nov 2nd, 2018 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 3 customers so far
Similar issue to 570 others
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Timeline
GetHuman1471587 started working on this issue
Nov 2nd 4:34pm