On the **rd August **** at *.**pm I had an email to say my parcel had been delivered to...

GetHuman1037884's customer service issue with Hermes.com from August 2018

Help with my Hermes.com issue
The issue in GetHuman1037884's own words
On the **rd August **** at *.**pm I had an email to say my parcel had been delivered to my home address and signed for. I have not received this package and most definetly didn’t sign for it. Some one has signed my name for the parcel. *Recent to this there was an argument in the street between a lady and the girl delivering a parcel. The parcel was thrown on the street by the delivery person and left. I’m not sure if this is my parcel but it’s not been delivered to me
GetHuman1037884 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman1037884 fixed the problem
We are waiting for GetHuman1037884 to fix the problem and share the solution with the rest of us customers.
Please help with my Hermes.com issue
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman1037884
Aug 26th, 2018 - 4 mons ago
I have an issue with Hermes.com too
Fixed
Seen by 7 customers so far
Similar issue to 356 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1037884 started working on this issue
Aug 26th 10:53am
GetHuman1037884 indicated the issue is not fixed yet.
Aug 27th 2:18pm
GetHuman1037884 indicated the issue is not fixed yet.
Aug 27th 9:58pm
GetHuman1037884 indicated the issue is not fixed yet.
Aug 27th 10:41pm