Every time we place an order with a company that uses hermes as there courier, we have...

GetHuman-dollysue's customer service issue with Hermes.com from August 2018

Help with my Hermes.com issue
The issue in GetHuman-dollysue's own words
Every time we place an order with a company that uses hermes as there courier, we have an issue with receiving our parcels , it states that our address is a security risk , please could you give more details regarding this as all our orders are being returned to sender . I had an issue in July when parcels were left in our bin whilst we were on holiday and I made a complaint with the companies regarding this and I informed them that it is not safe to leave parcels there , I can only assume that this has now flagged our address for security , I really need this resolved as all our deliveries are being returned
GetHuman-dollysue did not yet indicate what Hermes.com should do to make this right.
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Hermes.com

Customer service issue
Reported by GetHuman-dollysue
Aug 24th, 2018 - 4 mons ago
I have an issue with Hermes.com too
Fixed
Seen by 8 customers so far
Similar issue to 349 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-dollysue started working on this issue
Aug 24th 5:33pm
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 24th 6:35pm
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 25th 3:27pm
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 25th 11:56pm
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 25th 11:57pm
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 26th 8:36am
GetHuman-dollysue indicated the issue is not fixed yet.
Aug 27th 7:05pm