Before contacting them, items GetHuman-jesshull may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jesshull's own words
I have just signed for the incorrect parcel meant for a different address. This means my parcel is still in circulation and could be delivered to someone elses house and keep seeing as it has around £*** worth of clothes in resulting in me losing the money. I would appreciate if I could call a customer services number please as no one is answering and this is extremely urgent it was only delivered ** minutes ago so the postman may still be in the area.
GetHuman-jesshull did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-jesshull fixed the problem
We are waiting for GetHuman-jesshull to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.