Hermes driver came to my house today **:*:** at *****hrs, left the parcel in my back ga...

GetHuman-rdhinds's customer service issue with Hermes.com from August 2018

5 views
 | 
294 similar
 | 
0 following
Help with my Hermes.com issue
GetHuman-rdhinds's next move: try calling Hermes.com again.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-rdhinds's own words
Hermes driver came to my house today **:*:** at *****hrs, left the parcel in my back garden which was not secure (gate wide open). I do not want parcels left where they are not safe. He should have tried a neighbour or called back later. He then failed to leave a ‘sorry I missed you’ calling card so if my parcel goes missing I won’t even know he had delivered it. Then he threw a blank calling card in my wheelie bin and left. The card could have told me he had visited and where he had left my parcel. He seems especially lazy and not following procedure or common sense. He drives a red Citroen. Please ensure he is advised or ask someone else to deliver my parcels.
GetHuman-rdhinds did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-rdhinds fixed the problem
We are waiting for GetHuman-rdhinds to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rdhinds fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-rdhinds
Aug 13th, 2018 - a yr ago
I have an issue with Hermes.com too
Fixed
Seen by 5 customers so far
Similar issue to 294 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-rdhinds started working on this issue
Aug 13th, 2018 2:46pm
GetHuman-rdhinds indicated the issue is not fixed yet.
Aug 13th, 2018 2:49pm
GetHuman-rdhinds indicated the issue is not fixed yet.
Aug 13th, 2018 4:18pm
GetHuman-rdhinds indicated the issue is not fixed yet.
Aug 13th, 2018 4:24pm