Parcel been to delivered to wrong address

GetHuman-bellahar's customer service issue with Hermes.com from July 2018

Help with my Hermes.com issue
The issue in GetHuman-bellahar's own words
The problem: Parcel been to delivered to wrong address
GetHuman-bellahar did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman-bellahar fixed the problem
I suggest emailing the original seller (website*person) you bought the item off and claiming that it hasn’t arrived but says it has. You can do this throughout email or a customer service landline.
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Hermes.com

Customer service issue
Reported by GetHuman-bellahar
Jul 20th, 2018 - 8 mons ago
I have an issue with Hermes.com too
Fixed
GetHuman-bellahar shared how to fix
Seen by 17 customers so far
Similar issue to 175 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-bellahar started working on this issue
Jul 20th, 2018 11:08am
GetHuman-bellahar confirmed the issue is fixed. Hooray!
Jul 21st, 2018 12:36pm