I ordered parcel and later tracked it using Hermes tracker and it says delivered but I...

GetHuman-thanusia's customer service issue with Hermes.com from July 2018

1 view
 | 
159 similar
 | 
0 following
Help with my Hermes.com issue
GetHuman-thanusia's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman-thanusia's own words:
I ordered parcel and later tracked it using Hermes tracker and it says delivered but I have not received my parcel
I trust that Hermes.com will make this right and come up with a resolution that is fair.
Help with my Hermes.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hermes.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-thanusia fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman-thanusia
Jul 16th, 2018 - a mon ago
I have an issue with Hermes.com too
Not resolved
Seen by 1 customer so far
Similar issue to 159 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-thanusia started working on this issue
Jul 16th 2:59pm