I ordered parcel and later tracked it using Hermes tracker and it says delivered but I...

GetHuman-thanusia's customer service issue with Hermes.com from July 2018

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The issue in GetHuman-thanusia's own words
I ordered parcel and later tracked it using Hermes tracker and it says delivered but I have not received my parcel
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Hermes.com

Customer service issue
Reported by GetHuman-thanusia
Jul 16th, 2018 - 3 mons ago
I have an issue with Hermes.com too
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Items needed
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Email address on the account (if applicable)
Timeline
GetHuman-thanusia started working on this issue
Jul 16th 2:59pm