My parcel is saying it has been delivered but it is not in my porch.

GetHuman-rlcook's customer service issue with Hermes.com from July 2018

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The issue in GetHuman-rlcook's own words
The problem: My parcel is saying it has been delivered but it is not in my porch.
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Hermes.com

Customer service issue
Reported by GetHuman-rlcook
Jul 7th, 2018 - a yr ago
I have an issue with Hermes.com too
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Seen by 20 customers so far
Similar issue to 122 others
1 customer following this
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Timeline
GetHuman-rlcook started working on this issue
Jul 7th, 2018 9:27am