Tracking my parcel is saying it be delivered but it hasn’t so where did you deliver it...

GetHuman841021's customer service issue with Hermes.com from July 2018

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The issue in GetHuman841021's own words
Tracking my parcel is saying it be delivered but it hasn’t so where did you deliver it to my tracking number is ****************
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Hermes.com

Customer service issue
Reported by GetHuman841021
Jul 2nd, 2018 - a yr ago
I have an issue with Hermes.com too
Fixed
Seen by 13 customers so far
Similar issue to 90 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman841021 started working on this issue
Jul 2nd, 2018 10:40am
GetHuman841021 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:27am