A parcel was supposedly attempted to be delivered yesterday between ** and ** but we we...

GetHuman-vettiene's customer service issue with Hermes.com from June 2018

Help with my Hermes.com issue
A parcel was supposedly attempted to be delivered yesterday between ** and ** but we were here till * but nothing came! Usually it’s left behind the bins or with a neighbour so when will it be delivered now?
I trust that Hermes.com will make this right and come up with a resolution that is fair.
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Hermes.com

Customer service issue
Reported by GetHuman-vettiene
Jun 25th, 2018 - 2 mons ago
I have an issue with Hermes.com too
Fixed
Seen by 7 customers so far
Similar issue to 66 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-vettiene started working on this issue
Jun 25th 11:20am
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 25th 2:24pm
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 25th 5:23pm
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 25th 5:23pm
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 25th 5:24pm
GetHuman-vettiene indicated the issue is not fixed yet.
Jun 27th 4:20pm