Had a delivery due today between **:**- **:**, tracking number ****************. *The d...

GetHuman-tom_jone's customer service issue with Hermes.com from June 2018

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The issue and preferred resolution, in GetHuman-tom_jone's own words:
Had a delivery due today between **:**- **:**, tracking number ****************. *The delivery is showing as attempted I now have a very upset * year old who was waiting for her new shoes. The “attempted delivery” was made at the wrong address, we have been in all morning specifically waiting for this delivery. I myself am a multi drop driver so I find this service extremely unacceptable, no attempt was made to contact me in regards with locating my property. In future if I know an item is being delivered by yourselves I’ll be collecting from store instead.
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Hermes.com

Customer service issue
Reported by GetHuman-tom_jone
Jun 24th, 2018 - 2 mons ago
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GetHuman-tom_jone started working on this issue
Jun 24th 12:01pm