Had a delivery due today between **:**- **:**, tracking number ****************. *The delivery is showing as attempted I now have a very upset * year old who was waiting for her new shoes. The “attempted delivery” was made at the wrong address, we have been in all morning specifically waiting for this delivery. I myself am a multi drop driver so I find this service extremely unacceptable, no attempt was made to contact me in regards with locating my property. In future if I know an item is being delivered by yourselves I’ll be collecting from store instead.
I trust that Hermes.com will make this right and come up with a resolution that is fair.