I have been sent an email stating my parcel has been delivered and signed for but nobod...

GetHuman627369's customer service issue with Hermes.com from April 2018

Help with my Hermes.com issue
The issue in GetHuman627369's own words
I was trying to do something, and ran into a problem.
I have been sent an email stating my parcel has been delivered and signed for but nobody has been in to sign for a parcel. No card left to suggest parcel is with a neighbor?
GetHuman627369 did not yet indicate what Hermes.com should do to make this right.
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Hermes.com

Parcel not delivered although an email suggests it has??? No card left
Customer service issue
Reported by GetHuman627369
Apr 25th, 2018 - 8 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 13 customers so far
Similar issue to 1395 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman627369 started working on this issue
Apr 25th 12:50pm
GetHuman627369 indicated the issue is not fixed yet.
Apr 25th 2:08pm
GetHuman627369 shared this issue with others over email
Apr 25th 2:09pm
GetHuman627369 indicated the issue is not fixed yet.
Apr 25th 2:11pm
GetHuman627369 indicated the issue is not fixed yet.
Apr 25th 2:13pm