I ordered graduation announcements for my daughter and they are wrong. on the outside i...

GetHuman-aarionus's Complaint issue with Herff Jones from May 2020

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The issue in GetHuman-aarionus's own words
I ordered graduation announcements for my daughter and they are wrong. on the outside it says class of ****, on the inside it says class of ****. I am very, very upset. I have to send them out to people across the country, and now I am going to have to wait for a correction to do so, and they will get to people after she has had her ceremony!!!!! This does not work, what do we do now? I tried to call to get someone on the hone to discuss the issue, but NO phone number to your company works!!!!! They all tell you to go on line or contact the local rep which I did and had to leave a voice mail because they don't answer their phone either. I ever tried the corporate number, same thing!!!! THIS NEEDS TO BE HANDLED NOW, my daughter is very upset! She has worked hard for this, harder than most kids, this needs to be perfect for my child!

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Herff Jones

Complaint issue
Reported by GetHuman-aarionus
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman-aarionus started working on this issue
May 22nd, 2020 8:12pm

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