Hi, my name is Juliana and I’ve been trying to contact you because I need to cancel my...

GetHuman5413869's customer service issue with Herbalife.com from October 2020

Help with my Herbalife.com issue
The issue in GetHuman5413869's own words
Hi, my name is Juliana and I’ve been trying to contact you because I need to cancel my membership. I wrote an email before with all my information, and herbalife just sent me an email saying they would be in contact with me shortly, but I didn't get anything yet. I’m also trying to to sign in my account and now it doesn’t let me to sign in, so I don’t know my membership number or anything. I’m not sure if you cancel my membership or what because I didn’t got any email with a confirmation of it. Could you please contact me with some information? Thank you so much for your time!

GetHuman5413869 did not yet indicate what Herbalife.com should do to make this right.

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Herbalife.com

Customer service issue
Reported by GetHuman5413869
Oct 29th, 2020 - 3 months ago
Fixed
Seen by 3 customers so far
Similar issue to 183 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5413869 started working on this issue
Oct 29th, 2020 1:12pm
GetHuman5413869 confirmed the issue is fixed. Hooray!
Nov 1st, 2020 11:48pm

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