I have purchased Hebalife's Lemon tea Concentrate for over ** years and enjoyed the tas...

GetHuman5197938's customer service issue with Herbalife.com from August 2020

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The issue in GetHuman5197938's own words
I have purchased Hebalife's Lemon tea Concentrate for over ** years and enjoyed the taste. The last time I purchased it I purchased enough for about * years. So it had been over * years since I last purchased a new container of the tea. I purchased one a couple of months ago directly from an Heralife representative, and it does not taste anything like what I had purchased for so many years. Even the color of the dry material was not the same. It does not taste like tea, but rather very expensive sweet chemicals with an after taste. Was there a change in the formulation or did you receive any notification of product issues with lot* D*****W**?**Thank you-

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Herbalife.com

Customer service issue
Reported by GetHuman5197938
Aug 25th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 133 others
0 customers following this

Timeline

GetHuman5197938 started working on this issue
Aug 25th, 2020 5:35pm