Hello. My account blocked. When I try to recover password by clicking "Forgot Your Pass...

GetHuman-eshimkan's customer service issue with Herbalife.com from December 2018

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GetHuman-eshimkan's next move: go to the Herbalife.com help center.
Herbalife.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eshimkan will want to follow the link below to head to their help center. We will check on GetHuman-eshimkan later to make sure it's all set or try to help escalate.
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-eshimkan's own words
Hello. My account blocked. When I try to recover password by clicking "Forgot Your Password?" I receive this message:**We are unable to identify your account using the information provided. Please try again by entering a different piece of information. If you continue to receive this message, please contact Customer Support.
GetHuman-eshimkan did not yet indicate what Herbalife.com should do to make this right.
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Customer service issue
Reported by GetHuman-eshimkan
Dec 13th, 2018 - 6 mons ago
I have an issue with Herbalife.com too
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Seen by 4 customers so far
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GetHuman-eshimkan started working on this issue
Dec 13th, 2018 6:19am