I just need a name tag for my unit the other one broke....part number******-***...I hav...
GetHuman-atmako's customer service issue with Heil Heating & Cooling Products from March 2019
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The issue in GetHuman-atmako's own words
I just need a name tag for my unit the other one broke....part number******-***...I have units at my home in VA and in FL....I only need one name tag...thanks
GetHuman-atmako did not yet indicate what Heil Heating & Cooling Products should do to make this right.
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How GetHuman-atmako fixed the problem
The Heil company responded to me and asked that I contact a local dealer to "order" the part for me. I felt that was pretty lame since the part was so minor,reflecting their company name basically. I won't be buying another Heil for the new house I'm currently building in FL.,their indifference to my request has turned me sour on them. So technically my issue was not resolved but Heil has shown me what expect in the future. I will say that the product line is sound,no issue with that.
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