I just need a name tag for my unit the other one broke....part number******-***...I hav...

GetHuman-atmako's customer service issue with Heil Heating & Cooling Products from March 2019

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The issue in GetHuman-atmako's own words
I just need a name tag for my unit the other one broke....part number******-***...I have units at my home in VA and in FL....I only need one name tag...thanks
GetHuman-atmako did not yet indicate what Heil Heating & Cooling Products should do to make this right.
I have an issue with Heil Heating & Cooling Products too
How GetHuman-atmako fixed the problem
The Heil company responded to me and asked that I contact a local dealer to "order" the part for me. I felt that was pretty lame since the part was so minor,reflecting their company name basically. I won't be buying another Heil for the new house I'm currently building in FL.,their indifference to my request has turned me sour on them. So technically my issue was not resolved but Heil has shown me what expect in the future. I will say that the product line is sound,no issue with that.
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Heil Heating & Cooling Products

Customer service issue
Reported by GetHuman-atmako
Mar 29th, 2019 - 6 mons ago
I have an issue with Heil Heating & Cooling Products too
Fixed
GetHuman-atmako shared how to fix
Seen by 6 customers so far
Similar issue to 40 others
0 customers following this
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Timeline
GetHuman-atmako started working on this issue
Mar 29th 8:27pm
GetHuman-atmako indicated the issue is not fixed yet.
Mar 30th 12:57am
GetHuman-atmako indicated the issue is not fixed yet.
Mar 30th 1:01am
GetHuman-atmako indicated the issue is not fixed yet.
Mar 30th 11:00pm
GetHuman-atmako confirmed the issue is fixed. Hooray!
Apr 2nd 12:24am