I’m writing today to see what type of warranty I have on my AC unit. I never registered...

GetHuman-vmmiller's customer service issue with Heil Heating & Cooling Products from May 2018

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The issue in GetHuman-vmmiller's own words
I’m writing today to see what type of warranty I have on my AC unit. I never registered it but as listed on your website i should fall under the *year plan. This system is a little over two years old and recently the coil broke which then it does not hold any Freon. The exact same thing has happened to my neighbor last year which they had the same installer and the same exact air condition. If someone could please email me back with what can be done because there’s no reason why I should have to pay for a new system or pay about a ****.** to replace a major part in the AC unit after * years.**Thank you !
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Heil Heating & Cooling Products

Customer service issue
Reported by GetHuman-vmmiller
May 8th, 2018 - 2y ago
I have an issue with Heil Heating & Cooling Products too
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GetHuman-vmmiller started working on this issue
May 8th, 2018 10:35pm
GetHuman-vmmiller indicated the issue is not fixed yet.
May 9th, 2018 3:35am
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May 9th, 2018 4:17am