I returned a pair of Fila shoes on Apr. ** and have not received my refund yet. Please...

GetHuman-macedd's customer service issue with Heartland America from May 2018

Help with my Heartland America issue
The issue in GetHuman-macedd's own words
get a refund. I mailed them back as I was told to on April ** and have not received my refund yet. ... I returned a pair of Fila shoes on Apr. ** and have not received my refund yet. Please advise.
It's been over a month.
refunding my money
I expect proper size shoes. I ordered a ** and *** and they were more like a * and a half
contacted you yeaterday and left my phone *. You could at least call and settle this .
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Heartland America

Fila shoes
Customer service issue
Reported by GetHuman-macedd
May 19th, 2018 - 6 mons ago
I have an issue with Heartland America too
Fixed
Seen by 6 customers so far
Similar issue to 580 others
0 customers following this
Items needed
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Timeline
GetHuman-macedd started working on this issue
May 19th 8:22pm
GetHuman-macedd indicated the issue is not fixed yet.
May 20th 12:00am
GetHuman-macedd indicated the issue is not fixed yet.
May 20th 11:59pm
GetHuman-macedd indicated the issue is not fixed yet.
May 21st 12:00am
GetHuman-macedd indicated the issue is not fixed yet.
May 21st 12:08am