Hi,* I have used your iRoast * coffee roaster for * years and it has been the best ap...

GetHuman-petedalt's customer service issue with Hearthware, Inc. from June 2018

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Hi,* I have used your iRoast * coffee roaster for * years and it has been the best appliance I have ever bought.* I recently broke the plastic lid and have struggled to source a replacement here in the U.K. Would it be possible to purchase one? I have recommended this product to many of my friends as it achieves amazing results every time.* I look forward to hearing from you in due course.* Peter Dalton.
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Hearthware, Inc.

Customer service issue
Reported by GetHuman-petedalt
Jun 7th, 2018 - 6 mons ago
I have an issue with Hearthware, Inc. too
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Seen by 6 customers so far
Similar issue to 501 others
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GetHuman-petedalt started working on this issue
Jun 7th 1:03pm
GetHuman-petedalt indicated the issue is not fixed yet.
Jun 8th 5:25pm
GetHuman-petedalt indicated the issue is not fixed yet.
Jun 10th 7:21pm
GetHuman-petedalt indicated the issue is not fixed yet.
Jul 25th 3:43pm