I have been charged twice(Visa) for a subscription renewal to House Beautiful I wish to...

GetHuman4760639's Refund issue with Hearst Magazines from May 2020

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Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4760639's own words
Cancel two subscription charges for House Beautiful submitted the same day(April **,****) to my Visa account. ... I have been charged twice(Visa) for a subscription renewal to House Beautiful I wish to cancel.*A notice for renewal appeared on my computer April **, **** with an offer of * free gifts. I do not wish to gift anyone, but assumed(wrongly as it turns out)that my renewal fee was due.Upon checking my bank receipts I have already successfully renewed my subscription. My account number is**********.*I mistakenly replied twice the **th of April within ** minutes of each notice presuming I hadn't completed the first notice properly...both renewals are charged to my Visa Account and I do not need either...my subscription has already been paid for!! I love House Beautiful and hope to continue receiving it but would like a refund for the two charges on my Visa,please. Can you contact me at******@***.com to confirm the details.
I had already renewed my subscription in October ****.
I would like a refund applied to my Visa account.*Would a customer service representative please contact me through my e-mail or by telephoning me?*My e-mail address is: *****@***.com*My telephone number is * (***)***-****).*My name is Patricia MacCulloch and I live in Nova Scotia, Canada.*The mailing address is ** John Gorham Lane ***Bedford, NS B*A*A**The subscription is presently being mailed to S. MacCulloch at that address.*The account number is**********
I have been a subscriber to House Beautiful for many years and love the magazine.
Not yet...I'm not sure how to proceed...I would like very much to speak to a real person and get this problem straightened out!!
How GetHuman4760639 fixed the problem

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Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hearst Magazines customer problems.
How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
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Hearst Magazines

Customer Service
Refund issue
Reported by GetHuman4760639
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1489 others
0 customers following this

Timeline

GetHuman4760639 started working on this issue
May 3rd, 2020 2:18pm

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