I'm in Canada and have been purchasing Men's Health magazine for more than ** years, al...

GetHuman3844499's customer service issue with Hearst Magazines from October 2019

Help with my Hearst Magazines issue
The issue in GetHuman3844499's own words
I'm in Canada and have been purchasing Men's Health magazine for more than ** years, always in Cdn $, pd on line and then by credit card since ****, renewed each year. *Then, * years ago, I was offered to have it renew automatically, on my CC, (save me having to worry about the renewal), and cut down on paper invoices, which seemed like a good plan, so I agreed.*A week or so ago, my husband opened his magazine and shows me a Savings Voucher on subscriptions...* yrs at $**.** Cdn$...these I usually ignore, because our scrip renews automatically, and thought I was getting a good deal. However, today, I get my credit card bill (Oct **th) and the subscription has renewed, Oct *th, but I also notice it's in US$, adding exchange brings it up to $**.** Cdn. , for * year. I'm not happy!! I've gone through all my cc statements, and ****, was the same...US$ * exchange $**.***Every year prior is Cdn$ *First of all, I want to be billed in CDN$ only! And I want to be reimbursed for the past two years that I've been billed in US$ and had to pay exchange. If they are not willing to do this, then I will cancel my subscription.

GetHuman3844499 did not yet indicate what Hearst Magazines should do to make this right.

How GetHuman3844499 fixed the problem
After spending a great deal of time researching* my account, Men's Health Magazine, Hearst Magazines and then writing the very long explanation of what happened and what I wanted them to do to fix it, on your site...time I will never get back!... I was thoroughly frustrated with the whole issue. *I noticed on the 'Savings Voucher' the website* service.menshealth.com So, I went there and they offered gave me the option to cancel my subscription, and receive a refund for unmailed editions. So that's what I decided to do. I'm getting a refund of $**.** (don't know if that's Cdn$ or US$, but at this point I don't care. *During my research, I came upon another website, where I can order the same magazine, in CDN$, for less money than Hearst*Men's Health was charging me in ****!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hearst Magazines customer problems.
How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
Do you have a customer issue as well?
We can help you get Hearst Magazines's attention and get better help faster. Tap below to get started.
Having Hearst Magazines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hearst Magazines

Customer service issue
Reported by GetHuman3844499
Oct 28th, 2019 - 2 years ago
Fixed
GetHuman3844499 shared how to fix
Seen by 5 customers so far
Similar issue to 5182 others
0 customers following this
Items needed
Name
Billing address
Account number
Email address
Order number

Timeline

GetHuman3844499 started working on this issue
Oct 28th, 2019 9:02pm
GetHuman3844499 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 11:57am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies