I see on my Mastercard balance, that I have been charged $**.** for my House Beautiful...

GetHuman3794323's customer service issue with Hearst Magazines from October 2019

Help with my Hearst Magazines issue
The issue in GetHuman3794323's own words
I see on my Mastercard balance, that I have been charged $**.** for my House Beautiful renewal. Acct ********** and also $**.** for my Good Housekeeping renewal. ( same acct no. )*I was charged $**.** for each of these * magazines on Aug *****.*At this time I would like to cancel my subscription to House Beautiful, so I would like the $**.** that was charged today to be refunded to my credit card, as well as the unused portion of the $**.** that was charged Aug *****. As well, I would like the $**.** charged Oct ***** for Goof Housekeeping to be refunded, as I obviously paid for that subscription on Aug ******Thank you.

GetHuman3794323 did not yet indicate what Hearst Magazines should do to make this right.

How GetHuman3794323 fixed the problem
I waited ** minutes for Get Human, then hung up and called * *** *** **** ,the Customer Service No. for Hearst . Within * minutes I was talking to an Agent who assisted me with tracking down the debits to my account and correcting the error.
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We've taken the time to write instructions for how to solve some of the most common Hearst Magazines customer problems.
How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
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Hearst Magazines

Customer service issue
Reported by GetHuman3794323
Oct 19th, 2019 - 3 years ago
Fixed
GetHuman3794323 shared how to fix
Seen by 16 customers so far
Similar issue to 5111 others
0 customers following this
Items needed
Name
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Account number
Email address
Order number

Timeline

GetHuman3794323 started working on this issue
Oct 19th, 2019 3:54pm
GetHuman3794323 indicated the issue is not fixed yet.
Oct 20th, 2019 12:22pm
GetHuman3794323 indicated the issue is not fixed yet.
Oct 20th, 2019 12:22pm
GetHuman3794323 indicated the issue is not fixed yet.
Oct 22nd, 2019 5:28pm
GetHuman3794323 indicated the issue is not fixed yet.
Oct 22nd, 2019 6:40pm
GetHuman3794323 indicated the issue is not fixed yet.
Oct 22nd, 2019 6:41pm
GetHuman3794323 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 8:06pm
GetHuman3794323 confirmed the issue is fixed. Hooray!
Oct 24th, 2019 12:08pm

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