I read women’s day on my texture so. A month ago while reading I followed a link to a s...

GetHuman-bggroner's customer service issue with Hearst Magazines from March 2019

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The issue in GetHuman-bggroner's own words
I read women’s day on my texture so. A month ago while reading I followed a link to a sweepstakes offer. No where in submitting my sweepstakes information was I asked to subscribe to a print version of women’s day magazine and no where in the process of submitting did I authorize a subscription. Within seconds of pressing submit I received an invoice for a print subscription of the magazine and I have written three emails to the sender to contact me and cancel the subscription which I never authorized without any response. The emails continue weekly telling me I am over due on my payment with no way customer service contact information unless you enter your subscription account number which I don’t have and isn’t noted in any of the correspondence and also I have never received a copy of the print magazine. This harassment for a subscription I never asked for or authorized is feeling like a major fraud. I feel it’s been done as a scam and in bad faith and my next email will be to Virginia AG unless you respond and cancel this ridiculous subscription that I never wanted. All I attempted to do was enter a sweepstakes that states not purchase required. Please contact me and correct this as soon as possible.

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How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
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Hearst Magazines

Customer service issue
Reported by GetHuman-bggroner
Mar 16th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3333 others
0 customers following this

Timeline

GetHuman-bggroner started working on this issue
Mar 16th, 2019 3:00pm

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