I have been a subscriber of Redbook magazine for ** some years. I am **, but started r...

GetHuman1639855's customer service issue with Hearst Magazines from November 2018

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The issue in GetHuman1639855's own words
I have been a subscriber of Redbook magazine for ** some years. I am **, but started reading your magazine when I was in my **’s. I am very disappointed to learn that the magazine will no longer be available. I contacted your customer service, and they are transferring me to the Oprah magazine for the rest of my subscription, which is fine. But why did I have to make the call to get notified? Shouldn’t the magazine have contacted the subscriber (me)? **I moved October ** after living in Madison Heights for ** years! I put in a change of address but I have still not received the last Redbook magazine for November*December. I am very upset about this after having been such a loyal subscriber for so many years. Customer service was not helpful. They said there are no more magazines to send out to the new address. I just won’t get my last issue!!! I think that is a ridiculous way to take care of your customers.**Is there anything you can do to make sure I get this last magazine? My new address is:***** Addington Dr*Commerce Township, MI *****
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Hearst Magazines

Customer service issue
Reported by GetHuman1639855
Nov 27th, 2018 - 9 mons ago
I have an issue with Hearst Magazines too
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Seen by 8 customers so far
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Timeline
GetHuman1639855 started working on this issue
Nov 27th, 2018 7:55pm