I was offered a special promotional price for Food Network magazine. Upon entering my i...
GetHuman1610716's customer service issue with Hearst Magazines from November 2018
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The issue in GetHuman1610716's own words
I was offered a special promotional price for Food Network magazine. Upon entering my information I hit the “back” key to make sure I was receiving an physical magazine. Your app then arbitrarily confirmed my subscription, before I hit the confirm order icon. I was looking for a physical magazine to read not something on my phone. If your app hadn’t completed the transaction, I would have not submitted it for payment.*In closing I’m requesting full return payment of my “purchase” of $**.** usd.*Thank you for your help,*Georgina Jordan
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