I was offered a special promotional price for Food Network magazine. Upon entering my i...

GetHuman1610716's customer service issue with Hearst Magazines from November 2018

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The issue in GetHuman1610716's own words
I was offered a special promotional price for Food Network magazine. Upon entering my information I hit the “back” key to make sure I was receiving an physical magazine. Your app then arbitrarily confirmed my subscription, before I hit the confirm order icon. I was looking for a physical magazine to read not something on my phone. If your app hadn’t completed the transaction, I would have not submitted it for payment.*In closing I’m requesting full return payment of my “purchase” of $**.** usd.*Thank you for your help,*Georgina Jordan
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Hearst Magazines

Customer service issue
Reported by GetHuman1610716
Nov 23rd, 2018 - 10 mons ago
I have an issue with Hearst Magazines too
Not resolved
Seen by 2 customers so far
Similar issue to 1650 others
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Timeline
GetHuman1610716 started working on this issue
Nov 23rd, 2018 4:21pm