I renewed a gift subscription to Good Housekeeping. The website said it would be sent...
GetHuman-genedoug's customer service issue with Hearst Magazines from August 2018
Help with my Hearst Magazines issue
The issue in GetHuman-genedoug's own words
correct an error in delivery ... I renewed a gift subscription to Good Housekeeping. The website said it would be sent to me. It has never been sent to me. I renewed the gift, and no change was requested.
When I used Get Human, it said it had texted my telephone, except my land line doesn't have texting. So I couldn't get a code and continue on.
I went to an email they sent me and clicked on customer service. Then I navigated to FAQ and found "email us." I sent them a complaint, and haven't heard from anybody.
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