I renewed a gift subscription to Good Housekeeping. The website said it would be sent...

GetHuman-genedoug's customer service issue with Hearst Magazines from August 2018

Help with my Hearst Magazines issue
The issue in GetHuman-genedoug's own words
correct an error in delivery ... I renewed a gift subscription to Good Housekeeping. The website said it would be sent to me. It has never been sent to me. I renewed the gift, and no change was requested.
When I used Get Human, it said it had texted my telephone, except my land line doesn't have texting. So I couldn't get a code and continue on.
I went to an email they sent me and clicked on customer service. Then I navigated to FAQ and found "email us." I sent them a complaint, and haven't heard from anybody.
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Hearst Magazines

magazine
Customer service issue
Reported by GetHuman-genedoug
Aug 25th, 2018 - 4 mons ago
I have an issue with Hearst Magazines too
Fixed
Seen by 5 customers so far
Similar issue to 731 others
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Timeline
GetHuman-genedoug started working on this issue
Aug 25th 11:44pm
GetHuman-genedoug indicated the issue is not fixed yet.
Aug 26th 4:08am
GetHuman-genedoug indicated the issue is not fixed yet.
Aug 26th 4:15am