I tried ordering The Mens Health magazine for a year and when I pressed order now it sa...

GetHuman-juanmoya's customer service issue with Hearst Magazines from August 2018

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The issue in GetHuman-juanmoya's own words
Order the one year subscription ... I tried ordering The Mens Health magazine for a year and when I pressed order now it said there was an error with the transaction, but it charged me twice. I just want my money back on both charges and the magazines cancelled.
I didn’t order the beginners guide, and there was no “Order Total” it jusr charged me after it said
I just want my money back on both purchases that were charged to my account before they are sent out, this just happened under * hours ago.
I’m new, I just expected to have order confirmations and a page that would tell me the order total. There is no number for customer service, so after the page told me that there was an error, but was still charged, it made me unsure about the page and process of ordering.
I just tried calling customer service that I found on a seperate page.
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Hearst Magazines

The mens health magazine
Customer service issue
Reported by GetHuman-juanmoya
Aug 11th, 2018 - 7 mons ago
I have an issue with Hearst Magazines too
Fixed
Seen by 8 customers so far
Similar issue to 591 others
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Timeline
GetHuman-juanmoya started working on this issue
Aug 11th, 2018 2:41am
GetHuman-juanmoya indicated the issue is not fixed yet.
Aug 11th, 2018 4:10am
GetHuman-juanmoya indicated the issue is not fixed yet.
Aug 11th, 2018 4:17am
GetHuman-juanmoya indicated the issue is not fixed yet.
Aug 12th, 2018 8:06am