This patient review is associated with a location that my physician has never been asso...

GetHuman587397's customer service issue with Healthgrades.com from April 2018

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The issue in GetHuman587397's own words
While trying to update my provider's profile we found a negative patient review. ... This patient review is associated with a location that my physician has never been associated with. The name and location of the patient who left the review do not match any patient in our system.
We do not want anyone reviewing our physician's profile to get an inaccurate depiction of our patients' experience.
to have have this review and any information from this practice location disassociated from our physician immediately. I have requested assistance by flagging the review with a request for removal, I have emailed customer support, and I have left a voice message requesting assistance over the past several days but have not gotten any assistance. Please help asap. Thank you!
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Healthgrades.com

Healthgrades.com Physician Profile
Customer service issue
Reported by GetHuman587397
Apr 11th, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 66 others
0 customers following this
Items needed
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Timeline

GetHuman587397 started working on this issue
Apr 11th, 2018 2:32pm
GetHuman587397 reviewed the items needed
Apr 11th, 2018 2:33pm

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