I need to make a payment since the internet doesn’t work and the automated phone system...

GetHuman752574's customer service issue with Health Net from June 2018

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The issue in GetHuman752574's own words
The problem: I need to make a payment since the internet doesn’t work and the automated phone system doesn’t work
GetHuman752574 did not yet indicate what Health Net should do to make this right.
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Health Net

Customer service issue
Reported by GetHuman752574
Jun 5th, 2018 - 5 mons ago
I have an issue with Health Net too
Not resolved
Seen by 2 customers so far
Similar issue to 119 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman752574 started working on this issue
Jun 5th 6:11pm