Need to update insurance and ask questions regarding details

GetHuman632347's customer service issue with Health Net from April 2018

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The issue and preferred resolution, in GetHuman632347's own words:
The problem I ran into: Need to update insurance and ask questions regarding details
I trust that Health Net will make this right and come up with a resolution that is fair.
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Health Net

Customer service issue
Reported by GetHuman632347
Apr 26th, 2018 - 3 mons ago
I have an issue with Health Net too
Not resolved
Seen by 2 customers so far
Similar issue to 56 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman632347 started working on this issue
Apr 26th 8:37pm